Purchasing Your Memorial Online.

Currently in the United States there are more than 160,000 cemeteries, each with varying regulations, restrictions and requirements. No comprehensive data base of cemetery policies, restrictions and guidelines exists. It is therefore impossible for Rock of Ages or for any other memorial retailer to sell you a memorial online and assure you that it will meet your local cemetery's requirements. This dilemma highlights the consumer's need to work with an experienced, reputable company to insure that whatever monument is designed and purchased will not be rejected by the local cemetery board. Rock of Ages Authorized Dealers have this experience and expertise.

In addition to the technical impossibility of online selling due to varying cemetery requirements, standards and regulations, there is another important consideration - customer care. There are noted online booksellers who provide great pricing, a wide selection and exceptional customer service. But a memorial is a highly specialized purchase. A memorial is not a book. There are many considerations when designing and crafting a memorial. We at Rock of Ages are passionate about providing our customers with personalized, quality care. We choose not to sacrifice this value for mere expediency.

Comparing Rock of Ages Products with Those of Competitors /Value vs. Price

For generations Rock of Ages has set the industry standard for quality, craftsmanship, and value. In recent years there has been an influx into the US market of monuments created overseas, monuments crafted of lesser quality stone, exhibiting poor craftsmanship and provided with necessarily weak or nonexistent warranties. Many of our competitors have chosen to sell these imports because they realize a higher margin on each sale and can offer lower prices to the consumer, increasing their sales volume. However, this gain for the memorial dealer is ultimately a loss for the consumer who is unaware that the memorial purchased in good faith will likely check, crack or stain within a relatively short period of time.

The purchase of a memorial is a significant purchase, like that of an automobile or a home. Price alone should never be the determining factor. Value must always be the consideration - a comprehensive view of cost, quality, craftsmanship, customer service and longevity of the memorial.

Our Rock of Ages branded products are the best value available today. A purchase of a Rock of Ages branded product assures you of the finest materials, the best craftsmanship, stellar customer service and an exceptional warranty to insure your future peace of mind that the memorial you so carefully chose will retain its beauty for generations to come.

However, suppose that budget constraints necessitate the purchase of a less expensive memorial. Rock of Ages offers the best solution. We do carry non-branded, imported memorials, hand selected by Rock of Ages experienced buyers to assure the best value that can be had within that price category.

What is the biggest difference between buying a non-branded memorial from Rock of Ages or a cheap import from one of our competitors? Knowledge, respect and integrity. We will provide you with the knowledge you need to make an informed decision. You will know exactly what grade of stone you have purchased, what performance you can expect from that stone and what limited warranty we are able to provide in that price category. We will respect you as our valued customer, offering you our unequalled customer service. We bring integrity. You will leave with the full assurance that you have gotten the very best value for the price you could afford. You will know exactly what you bought - no deceptions, no exaggerations, no omissions of pertinent details.

Whatever your budget, whatever your vision, Rock of Ages provides unequalled value.